Fraud Prevention in Real Estate

In this course, you will learn:

  • Develop a Fraud Prevention Plan for Real Estate
  • Evaluate Prevention Techniques to Mitigate Fraud in Real Estate
  • Identification and investigation of fraud in Real Estate
  • Implement Preventive Measures for Fraud Prevention in Real Estate
  • Review and Report Fraud Prevention Techniques and Plan

Body Language Magic

In this course, you will find out:

  • Body movements indicating interest
  • Body movements indicating that a person is more open to agree with you
  • How to know if a person is thinking
  • Body movements indicating frustration or dismay
  • How action-oriented people act or move
  • How to know if a person is keeping a secret

Communication in the Real Estate Industry

In this course, you will learn:

  • Communicate more effectively in order to mediate more beneficially
  • Negotiate more effortlessly to achieve better outcomes.
  • Handle disputes in a more professional manner
  • Communicate advice in a more quality manner through improved communication and listening skills and external clients

Develop People with Coaching and Mentoring

In this course, you will learn:

  • How to use coaching models to motivate and mentor staff
  • How to use behavioural questioning
  • How to introduce continuous improvement into your workplace
  • How to train your team using Scripts and Dialogues
  • Know the value of an Action Plan and How to Set Goals
  • Identify and implement learning and development needs for individuals and groups
  • Develop and implement learning and development programs using appropriate delivery 
  • .

Market Property for Sale

In this course, you will learn:

  • How to develop a marketing plan for property.
  • How to check marketing materials.
  • How to implement marketing activities.
  • How to review and report on marketing activities and plan.

Manage conflict and disputes in the property industry

In this course, you will learn:

  • Understand what conflict and effective conflict resolution means.
  • Understand all six phases of the conflict resolution process.
  • Understand the five main styles of conflict resolution.
  • Be able to adapt the process for all types of conflicts.
  • Be able to break out parts of the process and use those tools to prevent conflict.
  • Be able to use basic communication tools, such as the agreement frame and open questions.
  • Be able to use basic anger and stress management techniques.

Sales Practices

In this course, you will learn:

  • How to manage effective negotiations in relation to the sale, lease or management of property.
  • Establish needs and expectations of relevant parties
  • Negotiate to achieve desired outcomes
  • Manage potential and real disputes between parties

Time Management

In this course, you will learn:

  • Improve Your Personal Relationships
  • Spend More Time With Family & Friends
  • Improve Your Job Performance - Get That Raise!
  • Students-Find more time for studies
  • Take Up That New Hobby
  • Do That Volunteer Work That You Have Wanted To Do

Work Health & Safety in Property Services Industry

In this course, you will learn:

  • Accurately explain to the work team, relevant provisions of WHS Acts, regulations and codes of practice
  • Provide information about the organisation’s WHS policies, procedures and programs, and ensure it is readily accessible to and understandable by the work team
  • Regularly provide and clearly explain to the work team, information about identified hazards and the outcomes of risk assessment and control

Real Estate Reforms 2020 - 2021 Elective Topic:

  1. Real Estate Reforms, including trust account requirements (1 hour)
  2. Rules of Conduct  (1 hour)
  3. Risk Management – as is applicable to the agent’s licence category (1 hour)